I’ve Been “Blacklisted”!

So…I get about a gazillion emails a day, many of which are marketing pitches. Ok, not really a gazillion, yet quite a few. I know I am not alone…you are likely getting them too.    :)

I got one today from a company that I know I have “unsubscribed” from before. So, today I quickly checked them out, confirmed for myself that I am not currently interested in their services and proceeded to follow their un-subscribe procedure.  During the procedure I was asked to give a reason for my action. So I did. I wrote the following in the box:

“It’s really nothing personal. I am not even sure who you are and do not recall signing up for your mailings. It may be that I did, yet I do not remember. In any case, I am cleaning out the email clutter and wish to be removed. ”  (or something very close to this)

Here is what I got back from them as a confirmation. I think it’s actully set into their auto-responder…

You have been unsubscribed from our newsletters and all contact lists.

 

  This is the last email you will receive from us. We have added you to our “blacklist”, which means that our system will refuse to send you any other email, without manual intervention by our administrator.

 

 

I am sitting here laughing. So, here is a company who is trying to build a bunch of loyal customers (who will REFER people to them), and when you ask to be removed from a list that you never signed up for in the 1st place…they “BLACKLIST” you!   WOW….what fabulous people skills!  I’ll be sure to remember them when I AM ready for their line of services. And what really amazes me here…is that the 3 guys who have created and run this business are, according to their bio’s,…all top business and marketing executives/ consultants.   LOL

The kind hearted person in me wants to point out to them that their choice of words in this procedure is…well,  just a tad less then customer service friendly. And yet, I’ve already expended enough energy in their direction. This was my chuckle for the day.

Off to Smile at Strangers now…..

Much Love & Laughter to anyone who reads this.

L